NetSpa Worn or Water-Damaged Keypad Membrane

NetSpa control panel buttons are unresponsive or require very hard pressing to work, with no error code.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Aging keypad, UV damage to panel, Moisture ingress under membrane, Cracked or delaminated button contacts

Safety first: Disconnect power before working on the control panel.

Dry the surface: Wipe the keypad area dry and ensure no standing water remains on the panel.
Test with dry hands: Moist fingers can reduce sensitivity; test buttons with clean, dry hands.
Inspect for cracks: Look for visible cracks or lifting edges on the keypad membrane.

Persistent unresponsiveness indicates the keypad is failing. The NetSpa top control panel / keypad assembly should be replaced.

Medium 3/5

NetSpa top control panel / keypad assembly

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