dy
Nordic Hot Tubs Persistent Dry Fire Condition

Display shows dy or DRY Y; heater disabled due to repeated dry conditions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severe air lock, Failed circulation pump, Blocked suction or closed valves, Heater tube obstruction

How to Fix / Troubleshooting

Safety first: Shut off power at the GFCI breaker before working on plumbing or pumps.

  • Step 1 – Correct all dr causes: Follow the same steps as for dr: verify water level, clean filter, open slice valves, and bleed air from pump and heater unions.
  • Step 2 – Inspect suction fittings: Check that suction covers inside the spa are not blocked by debris or objects.
  • Step 3 – Check pump impeller: With power off and pump unions removed, inspect the impeller for debris or breakage. Ensure it spins freely.
  • Step 4 – Restore flow: Reassemble unions, ensure no kinks in hoses, and verify strong flow when the pump runs.
  • Step 5 – Reset system: Turn power off for 10–15 minutes to allow the control pack to reset the dy lockout. Restore power and monitor operation.
  • Step 6 – Replace failed components: If dy returns and flow is weak or absent, replace the circulation pump or main pump as needed.
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Repair Difficulty

Hard 4/5

Required Part

Circulation Pump
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