Nordic Hot Tubs Suspended Particles / Poor Filtration

Spa water is cloudy and does not clear with normal filtration.

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Possible Causes

Dirty or undersized filter, Inadequate filtration cycle duration, High bather load, Imbalanced water chemistry

How to Fix / Troubleshooting

Safety first: Cloudy water can harbor bacteria; avoid use until clarity improves and sanitizer is in range.

  • Step 1 – Test and correct chemistry: Check sanitizer, pH, and alkalinity. Bring all into Nordic-recommended ranges.
  • Step 2 – Clean or replace filter: Thoroughly clean the Nordic filter cartridge or replace if it is old or damaged.
  • Step 3 – Increase filtration time: Adjust the control panel settings to run longer filtration cycles each day.
  • Step 4 – Use clarifier: Add a spa clarifier product to help small particles clump so the filter can capture them.
  • Step 5 – Shock the spa: Perform a shock treatment to oxidize organic contaminants contributing to cloudiness.
  • Step 6 – Drain and refill if needed: If water remains cloudy after treatment, a full drain, clean, and refill may be necessary.
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Repair Difficulty

Very Easy 1/5

Required Part

Filter Cartridge
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