SaluSpa Unresponsive Keypad

Control panel lights up but buttons do not respond or respond intermittently.

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Possible Causes

Worn keypad membrane, Moisture under keypad overlay, Damaged keypad ribbon cable or connector

How to Fix / Troubleshooting

Safety first: Unplug the spa before handling the control panel.

  • Dry the surface: Wipe the keypad area dry and allow it to air dry for several hours if it has been splashed.
  • Clean gently: Use a soft, damp cloth (water only) to remove any residue. Do not use solvents or alcohol.
  • Check for physical damage: Look for cracks, bubbles, or delamination of the keypad overlay.
  • Reconnect cable: If accessible, unplug and re-seat the keypad ribbon cable at the pump/heater unit.
  • Replace keypad: If buttons remain unresponsive, replace the SaluSpa topside control panel assembly.

Warning: Do not puncture or peel back the keypad overlay; this compromises the waterproof seal.

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Repair Difficulty

Easy 2/5

Required Part

SaluSpa Topside Control Panel
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