COOL
Strong Spas Water Temperature Below Set Threshold / Cool Condition

Display shows COOL and heating is temporarily suspended

Advertisements

Possible Causes

Recent water refill with cold water, Extended power outage, Sensor reading low due to placement or failure

How to Fix / Troubleshooting

Safety first: Ensure the spa is filled and all jets are submerged before running pumps.

Steps to address COOL:

  • Allow time to heat: After a refill or power restoration, the spa may take many hours to reach set temperature. COOL will clear as the water warms.
  • Verify heater operation: Confirm that the heater indicator is on and that the circulation pump is running. Check for warm water at the heater return after 30–60 minutes.
  • Check sensor accuracy: Compare displayed temperature to a thermometer. If readings differ significantly, inspect and possibly replace the temperature sensor.

When to call a technician: If COOL persists and the water does not warm despite the heater being commanded on, the heater or control pack may require professional diagnosis.

Advertisements

Repair Difficulty

Easy 2/5

Required Part

Heater Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements