COOL
Strong Spas
Water Temperature Below Set Threshold / Cool Condition
Display shows COOL and heating is temporarily suspended
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Possible Causes
Recent water refill with cold water, Extended power outage, Sensor reading low due to placement or failure
How to Fix / Troubleshooting
Safety first: Ensure the spa is filled and all jets are submerged before running pumps.
Steps to address COOL:
- Allow time to heat: After a refill or power restoration, the spa may take many hours to reach set temperature. COOL will clear as the water warms.
- Verify heater operation: Confirm that the heater indicator is on and that the circulation pump is running. Check for warm water at the heater return after 30–60 minutes.
- Check sensor accuracy: Compare displayed temperature to a thermometer. If readings differ significantly, inspect and possibly replace the temperature sensor.
When to call a technician: If COOL persists and the water does not warm despite the heater being commanded on, the heater or control pack may require professional diagnosis.
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Repair Difficulty
Easy
2/5
Required Part
Heater Assembly
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