COOL
Sundance Spas Cool Water Protection / Temperature Drop Detected

Display shows COOL; spa is below set temperature and may temporarily suspend heating.

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Possible Causes

Recent water change with cold water, Extended cover-off time in cold weather, Heater not energizing due to flow or sensor issue

How to Fix / Troubleshooting

Safety first: Keep power ON to allow the spa to heat and prevent freezing in cold climates.

  • 1. Confirm set temperature: Ensure the set temperature is higher than the current water temperature.
  • 2. Allow time to recover: After a refill or long use with cover off, the spa may need several hours to reach set temperature.
  • 3. Check for other error codes: If COOL appears along with FLO, HFL, or sensor errors, address those issues first.
  • When to call a technician: If the spa never heats above COOL and no other codes are present, the heater or control board may require diagnosis.
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Repair Difficulty

Very Easy 1/5
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