Tuff Spas External Water Intrusion / Not a Spa Leak

Water around the base of the spa after heavy rain, but water level in spa does not drop.

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Possible Causes

Rainwater pooling under Tuff Spas cabinet, Poor site drainage, Splash-out from use, Condensation from cover

How to Fix / Troubleshooting

Safety: Ensure the equipment bay stays dry to protect electrical components.

  • Step 1 – Check water level: Mark the water level and monitor for 24–48 hours to confirm it is stable.
  • Step 2 – Inspect site grading: Ensure the pad under the spa is level and drains away from the equipment side.
  • Step 3 – Improve drainage: Add gravel, drains, or regrade the area to prevent standing water under the spa.

If the spa water level begins to drop, treat it as a leak and investigate further.

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Repair Difficulty

Very Easy 1/5
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