COOL
Villeroy & Boch Cool Water Protection / Anti-Freeze Mode

Display shows COOL, heater does not run until water warms slightly

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Possible Causes

Water temperature significantly below set point, Recently refilled Villeroy & Boch spa with cold water, Sensor detecting rapid temperature drop

How to Fix / Troubleshooting

Safety: Normal protective function; no internal repair usually needed.

  • Allow spa to warm: Keep the cover on the Villeroy & Boch spa and allow the system to gradually warm the water. COOL will clear automatically.
  • Check set temperature: Ensure the set temperature is appropriate and not extremely low.
  • Verify circulation: Confirm that the circulation pump is running to help distribute heat.

If COOL remains for an extended period and the spa does not heat, investigate heater and sensor faults.

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Repair Difficulty

Very Easy 1/5
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