ICE
Villeroy & Boch Freeze Protection Mode

ICE or freeze warning on display, pumps may run automatically

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Possible Causes

Water temperature near freezing, Cold ambient conditions around Villeroy & Boch spa, Sensor detecting low temperature

How to Fix / Troubleshooting

Safety: This is a protective feature to prevent freeze damage.

  • Keep power on: Do not shut off power during freezing conditions; the Villeroy & Boch control system will run pumps and heater as needed.
  • Ensure cover is in place: Keep the spa cover closed to retain heat.
  • Check water level: Maintain proper water level to ensure circulation.

If ICE persists in non-freezing conditions, the temperature sensor may be faulty and should be checked.

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Repair Difficulty

Very Easy 1/5
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