Villeroy & Boch Keypad Membrane Wear / Moisture Ingress

Topside control panel buttons unresponsive or intermittent

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn Villeroy & Boch keypad membrane, Water under keypad overlay, Corroded keypad connector, Damaged ribbon cable

Safety: Turn off power at the breaker before disconnecting the keypad.

Dry surface: Wipe any moisture from around the topside panel and check for cracks or lifted edges.
Reseat cable: From the equipment bay, unplug and replug the keypad ribbon cable on the control board.
Test buttons: Restore power and test each button. If some remain dead or erratic, the keypad likely needs replacement.

Replace with the correct Villeroy & Boch topside control panel model to ensure compatibility.

Medium 3/5

Topside Control Panel / Keypad

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