dr
Wellis Dry Fire Protection / Inadequate Water in Heater

Display shows dr or DR and spa shuts down heater, may show low water level symbol

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low water level in spa, Air lock in heater, Blocked suction or closed valves, Failed circulation pump

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker. Do not run the heater without confirmed water flow.

  • 1. Check water level:
    • Ensure water is above all jets and the skimmer opening.
    • Top up if needed.
  • 2. Clean filters and check suction:
    • Remove and rinse filters.
    • Inspect suction fittings inside the spa for blockages (toys, leaves, etc.).
  • 3. Bleed air from heater:
    • Loosen heater unions slightly until water flows steadily, then retighten.
  • 4. Confirm circulation pump operation:
    • Restore power and verify that the circulation pump runs and that you feel water returning to the spa.
  • 5. If dr persists: The circulation pump may be weak or failed, or the heater may have been damaged by dry firing. Have a technician test pump performance and heater integrity.
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Repair Difficulty

Medium 3/5

Required Part

Circulation Pump
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