Wellis Limescale / High Calcium Hardness

Scale buildup on shell, heater, and jets (white crusty deposits)

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Possible Causes

Hard fill water, High pH and alkalinity, Infrequent descaling, Heater operating at high temperature

How to Fix / Troubleshooting

Safety first: Use descaling chemicals according to manufacturer instructions and avoid mixing incompatible products.

  • 1. Test hardness and pH:
    • Measure calcium hardness, pH, and alkalinity.
  • 2. Adjust chemistry:
    • Lower pH and alkalinity if high.
    • Use a scale inhibitor product to help prevent further buildup.
  • 3. Clean visible scale:
    • Drain spa and gently scrub scale from shell and jets with a non-abrasive pad and spa cleaner.
  • 4. Heater inspection:
    • Have a technician inspect the heater for internal scale; severe buildup may require heater replacement.
  • 5. Use pre-filter on fill water:
    • Consider a hose pre-filter when refilling to reduce hardness.
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Repair Difficulty

Easy 2/5

Required Part

Heater Assembly
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