AIRCARE Insufficient Capacity or Reduced Evaporation Efficiency

Humidifier runs continuously but room humidity never reaches the set point.

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Possible Causes

Wick filter heavily mineralized reducing output, Unit undersized for room volume, Excessive air leaks or drafts in room, Fan speed too low for conditions

How to Fix / Troubleshooting

Safety first: Unplug before inspecting the wick or internal components.

  • Step 1 – Verify room size: Compare your room’s square footage to the AIRCARE model’s rated coverage. If the room is larger, the unit may never reach set humidity.
  • Step 2 – Replace wick filter: Even if it looks intact, a mineral-loaded wick can drastically reduce output. Install a new genuine AIRCARE wick.
  • Step 3 – Increase fan speed: Set the fan to High to maximize evaporation, especially in very dry or drafty homes.
  • Step 4 – Reduce drafts: Close doors and windows and limit exhaust fans that pull in dry air from outside.
  • Step 5 – Check for air bypass: Ensure the wick housing seals well to the cabinet so air is forced through the wick, not around it.

If performance remains poor with a new wick and proper setup, consider adding a second unit or upgrading to a higher-capacity AIRCARE model.

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Repair Difficulty

Very Easy 1/5

Required Part

Wick Filter
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