Dehumidifier leaks water onto the floor instead of into the bucket or drain hose

Safety: Unplug the unit and mop up any spilled water to prevent slipping.

Steps:

• Level the unit: Ensure the dehumidifier is on a flat, level surface. Adjust feet if provided.
• Inspect bucket and tray: Remove the bucket and inspect the internal water collection tray for cracks or misalignment.
• Clean drain channel: Locate the drain outlet inside the bucket compartment. Use a small brush or pipe cleaner to clear any slime or debris. Flush with warm water if possible.
• Check drain hose: If using a continuous drain hose, ensure it slopes downward with no kinks or loops. Verify the hose connection is tight and sealed.
• Test without hose: Temporarily remove the hose and operate with the bucket only. If leaking stops, the hose routing was the issue.
• Replace damaged parts: Replace any cracked trays or fittings that allow water to escape.