Dehumidifier runs but does not collect water in the bucket

Steps:

• Check humidity setting: Ensure the set humidity is lower than the current room humidity (e.g., set to 40–50%).
• Clean air filter: Remove and wash the filter with mild soap and water. Dry completely before reinstalling.
• Inspect coils: Remove the cover and gently clean dust from the evaporator and condenser coils with a soft brush.
• Verify room conditions: Dehumidifiers work poorly below about 60°F (15°C). Move the unit to a warmer area if necessary.
• Check for frost: If the evaporator ices up quickly, there may be a refrigerant or airflow issue. Persistent no-water collection with a running compressor suggests a sealed system problem requiring a professional.