Dehumidifier displays E3 and stops dehumidifying
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn the dehumidifier off and unplug it before removing any panels.
What E3 usually means on BONECO dehumidifiers: The control board is receiving an invalid reading from the evaporator temperature sensor (defrost sensor) or the ambient temperature is outside the operating range.
- Check ambient conditions: Ensure the room temperature is within the unit’s specified range (typically around 5–35 °C). If the room is too cold, move the unit to a warmer area and restart.
- Access the evaporator sensor: Remove the front or side cover to expose the evaporator coil (the cold, finned coil). The defrost sensor is usually clipped to the coil with a metal or plastic clip and connected by two wires to the PCB.
- Inspect sensor placement: Confirm the sensor is firmly attached to the coil surface. If it has fallen off, re-clip it securely to the coil in its original position.
- Check wiring: Follow the sensor wires back to the main board. Look for cuts, pinches, or loose connectors. Reseat the connector on the PCB.
- Resistance test (optional): With the unit unplugged and the sensor disconnected, measure resistance with a multimeter. Compare to service data if available; a reading of open circuit or 0 Ω indicates a bad sensor.
- Replace the sensor if faulty: Install a new evaporator temperature / defrost NTC sensor compatible with your BONECO dehumidifier. Clip it to the same coil location and route the cable away from the fan and sharp edges.
- If E3 remains after sensor replacement: The main control board may be defective. Professional diagnosis and main PCB replacement is recommended.
Repair Difficulty
Required Part
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