Challenge Keypad / Control Panel Failure

Controls or buttons on the humidifier/dehumidifier do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane keypad, moisture ingress into control panel, loose ribbon cable to display board, failed control panel PCB

How to Fix / Troubleshooting

Safety: Unplug before opening the control panel.

Steps:

  • Dry the panel: If the panel has been exposed to water, allow it to dry completely for 24 hours in a warm, dry place.
  • Access control panel: Remove screws securing the top/control housing and gently lift to expose the keypad and PCB.
  • Check ribbon cable: Reseat the cable between the keypad and main PCB.
  • Inspect for corrosion: Look for green/white deposits on contacts. Light corrosion can sometimes be cleaned with isopropyl alcohol and a soft brush.
  • Replace panel: If buttons remain unresponsive, replace the control panel PCB or keypad assembly specific to your Challenge model.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel PCB / Keypad Assembly
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