E2
Challenge Evaporator Coil Temperature Sensor Failure

Dehumidifier stops and displays E2; fan may still run briefly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty evaporator NTC sensor clipped to coil, sensor wiring damaged by ice or corrosion, loose connector on main PCB

How to Fix / Troubleshooting

Safety warning: Disconnect the appliance from mains power before opening any panels. Sharp metal edges around the coil can cause injury; wear cut-resistant gloves.

Steps:

  • Unplug and allow to thaw: If there is visible ice on the coil, let the unit sit unplugged for at least 30–60 minutes so the evaporator can defrost.
  • Remove front or side cover: On most Challenge dehumidifiers, remove the water bucket, then undo screws at the back and sides to lift off the front housing and access the evaporator coil.
  • Locate the evaporator sensor: Look for a small NTC probe clipped directly to the evaporator fins or copper tubing, usually wrapped or taped in place, with two wires leading to the PCB.
  • Check the sensor and wiring: Ensure the sensor is firmly clipped to the coil and not hanging loose. Look for damaged insulation, corrosion, or broken wires. Reseat the connector on the PCB.
  • Test with a multimeter: Disconnect the sensor and measure resistance. It should show a stable kΩ reading (not 0 or infinite). If it reads open or short, replace it.
  • Replace if needed: Purchase a compatible Challenge evaporator temperature sensor (NTC). Remove the old sensor clip or tape, install the new sensor in the same position on the coil, and reconnect to the PCB.
  • Reassemble and test: Refit the covers and bucket, plug in, and run the unit. The E2 code should clear if the sensor circuit is restored.

Note: If the sensor tests good but E2 persists, the main PCB may have a defective sensor input circuit and may require replacement.

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Repair Difficulty

Medium 3/5

Required Part

Evaporator Temperature Sensor (NTC)
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