Crane dehumidifier runs but does not collect water in the bucket.

Safety first: Unplug the unit before cleaning or inspecting internal components.

• 1. Verify conditions:
  • Use a separate hygrometer to confirm room humidity is above the setpoint (e.g., above 50%).
• 2. Clean filter and coils:
  • Remove and clean the air filter.
  • Vacuum dust from evaporator and condenser coils.
• 3. Check fan operation:
  • Ensure strong airflow from the exhaust grille.
  • If airflow is weak, inspect and service the fan motor.
• 4. Inspect for frost:
  • Look for ice on the evaporator coil; heavy icing can reduce water collection.
• 5. Refrigerant issues:
  • If the compressor runs, coils are clean, and there is still no water collection, the sealed system may be low on refrigerant or restricted.
  • Contact a certified technician for sealed system diagnosis and repair.