Danby Condensate Drainage Failure

Dehumidifier leaks water onto the floor

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Possible Causes

Cracked or misaligned water bucket, Blocked internal drain channel, Kinked or improperly installed drain hose, Leaking pump connections (pump models)

How to Fix / Troubleshooting

Safety first: Unplug the unit before tipping or moving it. Mop up any spilled water to avoid slipping.

  • Step 1 – Inspect bucket: Remove the bucket and check for cracks or warping. Ensure the bucket is not overfilled and that it seats firmly when reinstalled.
  • Step 2 – Clean drain channel: Look for the small drain outlet where water leaves the evaporator tray into the bucket or hose. Use a pipe cleaner or small brush to clear any slime or debris.
  • Step 3 – Check drain hose: If using continuous drain, ensure the hose is securely attached to the Danby drain port, slopes downward with no kinks, and drains to a suitable location.
  • Step 4 – Inspect internal hoses (advanced): Remove the cover to inspect internal rubber hoses from the collection tray to the bucket or pump. Tighten clamps and replace any cracked hoses.
  • Step 5 – Test for leaks: Reassemble, fill the bucket area with a small amount of water manually, and observe for leaks around joints and fittings.

When to call a technician: If the cabinet or internal plastic tray is cracked, or if leaks persist from the pump assembly, professional repair or replacement may be required.

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Repair Difficulty

Easy 2/5

Required Part

Condensate Drain Hose
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