E1
De'Longhi Room Temperature Sensor Error (NTC Open/Short)

De'Longhi dehumidifier displays E1 and will not start dehumidifying.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or disconnected room temperature sensor plug on control board, Damaged NTC sensor wiring harness, Failed NTC sensor, Faulty main control PCB

How to Fix / Troubleshooting

Safety first: Unplug the unit before removing any covers. Avoid touching live terminals.

Step-by-step:

  • 1. Power cycle: Unplug the dehumidifier for 5 minutes, then plug it back in. If E1 clears temporarily but returns, proceed to inspection.
  • 2. Access control panel: Remove the top or rear cover (depending on model) by taking out the screws. Carefully lift the panel to expose the control board.
  • 3. Locate the room temperature sensor: Look for a small two-wire harness leading to a probe clipped near the air intake or evaporator coil. On De'Longhi units this is typically an NTC thermistor.
  • 4. Check connections: Ensure the sensor plug is firmly seated on the PCB. Reseat the connector by unplugging and plugging it back in.
  • 5. Inspect wiring: Look for pinched, cut, or corroded wires along the harness. Repair any obvious damage with proper connectors and insulation.
  • 6. Replace the sensor if needed: If the wiring is intact but E1 persists, replace the room temperature sensor with a compatible De'Longhi NTC probe. Route the new sensor in the same position and secure it with the original clip.
  • 7. Suspect PCB: If a new sensor does not resolve E1, the main control board may be defective and should be replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Room Temperature Sensor (NTC)
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