E2
De'Longhi
Evaporator Coil Temperature Sensor Error
De'Longhi dehumidifier shows E2 and stops cooling; fan may still operate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose evaporator sensor connector, Broken or shorted evaporator NTC sensor, Sensor dislodged from evaporator coil, Faulty control PCB input circuit
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening any panels. Coils may have sharp fins—wear gloves.
Step-by-step:
- 1. Reset the unit: Disconnect power for 5–10 minutes, then reconnect. If E2 reappears immediately, continue.
- 2. Access the evaporator area: Remove the front or rear housing to expose the evaporator coil (the cold coil where air first passes).
- 3. Locate the evaporator sensor: Find the small probe clipped or taped to the evaporator fins, connected by a two-wire harness to the control board.
- 4. Check sensor mounting: Ensure the sensor is firmly attached to the coil surface. If it has fallen off, reattach it using the original clip or aluminum tape so it makes good thermal contact.
- 5. Inspect wiring and connector: Follow the harness back to the PCB. Reseat the connector and check for damaged insulation or corrosion.
- 6. Replace the sensor: If the wiring is intact but E2 persists, replace the evaporator NTC sensor with a De'Longhi-compatible part. Install it in the same location on the coil.
- 7. PCB diagnosis: If a new sensor does not clear E2, the control board's sensor input may be defective and the PCB will need replacement by a service technician.
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Repair Difficulty
Hard
4/5
Required Part
Evaporator Temperature Sensor (NTC)
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