Devola Water Leakage / Drainage Fault

Devola dehumidifier leaks water onto the floor from the bottom or rear.

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Possible Causes

Misaligned water tank, cracked tank, blocked internal drain channel, disconnected drain hose, clogged condensate pump (if fitted)

How to Fix / Troubleshooting

Safety: Unplug the unit and mop up any spilled water to prevent slipping.

  • Check tank seating: Remove and reinstall the water tank, ensuring it is fully inserted and level.
  • Inspect tank for cracks: Fill the tank at a sink and look for leaks. Replace the tank if it is cracked or warped.
  • Clean drain channel: Remove the tank and locate the small drain outlet or channel above it. Use a flexible brush or pipe cleaner to remove slime or debris.
  • Continuous drain setup: If using a hose, ensure it is firmly attached, slopes downward continuously, and is not kinked or blocked.
  • Pump models: For Devola units with a built-in pump, access the pump tray and clean any sludge or scale. Check that the pump outlet hose is not blocked.
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Repair Difficulty

Easy 2/5

Required Part

Water Collection Tank
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