GE Appliances
Keypad / Control Panel Failure
Dehumidifier display and buttons do not respond, but unit may still run in one mode
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad membrane, Loose ribbon cable, Moisture damage to control panel, Faulty user interface board
How to Fix / Troubleshooting
Safety: Unplug the unit before opening the control panel.
Steps to restore control:
- Power reset: Unplug for 5 minutes and plug back in to clear any temporary glitch.
- Inspect panel: Check for cracks or signs of water intrusion around the buttons.
- Open control housing: Remove screws and gently lift the control panel to access the keypad and ribbon cable.
- Reseat cable: Unplug and replug the ribbon cable between the keypad and main board.
- Dry and clean: If moisture is present, allow the panel to dry completely before reassembly.
- Replace keypad/interface: If buttons remain unresponsive, replace the keypad or user interface board with a GE-compatible part.
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Repair Difficulty
Medium
3/5
Required Part
Keypad / User Interface Board
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