Safety: Disconnect power before opening the control panel. Avoid static discharge to electronic parts.

Steps to address E6:

Power reset: Unplug for 5 minutes, then plug back in. If E6 returns immediately, continue.
Inspect control panel: Check for visible cracks, water stains, or stuck buttons on the keypad. Wipe the surface dry.
Open the control housing: Remove screws around the control bezel. Gently lift the panel to expose the keypad/touch board and its ribbon cable to the main board.
Check ribbon cable: Ensure the flat cable is fully inserted and locked in its connector. Look for tears or burn marks. Replace the cable or keypad assembly if damaged.
Dry and clean: If there are signs of moisture, allow the panel to dry thoroughly. Use a dry, soft brush to remove dust and debris.
Replace interface: If E6 persists and the cable is intact, replace the keypad/touch control assembly or the entire user interface board with a GE-compatible part.
Reassemble and test: Reinstall the panel, restore power, and test all buttons for proper response.

Note: If replacing the interface does not resolve E6, the main control board may also be defective.

Dehumidifier displays E6 and controls are unresponsive or unit will not start

Possible Causes