Honeywell
Unresponsive Keypad / Control Panel
Dehumidifier display and lights work, but buttons do not respond or respond intermittently.
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Possible Causes
Worn or damaged keypad membrane, Moisture under control panel, Loose ribbon cable, Failed user interface board
How to Fix / Troubleshooting
Safety: Unplug the unit before removing the control panel.
Steps:
- Dry panel: If the panel was recently cleaned with liquid, allow it to dry for several hours in a warm, dry environment.
- Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the keypad and main board.
- Check for corrosion: Look for signs of moisture damage on the keypad PCB; clean lightly with contact cleaner if minor.
- Replace keypad board: If specific buttons never work or the panel is physically damaged, replace the user interface board.
Tip: Avoid pressing buttons with sharp objects, which can damage the membrane switches.
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Repair Difficulty
Easy
2/5
Required Part
User Interface / Keypad Board
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