Honeywell Unresponsive Keypad / Control Panel

Dehumidifier display and lights work, but buttons do not respond or respond intermittently.

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Possible Causes

Worn or damaged keypad membrane, Moisture under control panel, Loose ribbon cable, Failed user interface board

How to Fix / Troubleshooting

Safety: Unplug the unit before removing the control panel.

Steps:

  • Dry panel: If the panel was recently cleaned with liquid, allow it to dry for several hours in a warm, dry environment.
  • Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the keypad and main board.
  • Check for corrosion: Look for signs of moisture damage on the keypad PCB; clean lightly with contact cleaner if minor.
  • Replace keypad board: If specific buttons never work or the panel is physically damaged, replace the user interface board.

Tip: Avoid pressing buttons with sharp objects, which can damage the membrane switches.

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Repair Difficulty

Easy 2/5

Required Part

User Interface / Keypad Board
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