Insignia Internal Water Drainage Leak

Dehumidifier leaks water onto the floor instead of into the bucket

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Possible Causes

Clogged internal drain channel, Misaligned bucket or drain trough, Cracked drain pan, Unit not level front-to-back

How to Fix / Troubleshooting

Safety: Unplug the unit. Dry any spilled water to avoid slipping and electrical hazards.

Steps:

  • Level the unit: Use a level to ensure the dehumidifier is slightly tilted toward the bucket side as specified in the manual. Adjust feet or surface as needed.
  • Inspect bucket: Remove the bucket and check for cracks or missing pieces. Replace if damaged.
  • Clean drain channel: With the bucket removed, locate the drain opening where water drips into the bucket. Use a small brush or pipe cleaner to clear any slime or debris.
  • Access drain pan: Remove the front cover to inspect the plastic drain pan under the evaporator coil. Clean out mold, algae, or dirt buildup.
  • Check for cracks: If the drain pan is cracked, water will leak before reaching the bucket. Replace the drain pan assembly if cracked.

Tip: Periodic cleaning of the drain path helps prevent future leaks and mold growth.

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Repair Difficulty

Easy 2/5

Required Part

Drain Pan / Water Collection Tray
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