Dehumidifier leaks water onto the floor instead of into the tank or drain hose

Safety: Unplug the unit and mop up any spilled water to avoid slipping or electrical hazards.

• Check tank seating: Remove and reinstall the water tank, ensuring it is fully inserted and level.
• Inspect drain hose: If using continuous drain, confirm the hose is firmly attached, not kinked, and slopes downward. Avoid submerging the hose end in standing water.
• Clean drain channel: Remove the tank and locate the small drain outlet above it. Use a flexible brush or pipe cleaner to clear any slime or debris. Flush with warm water if possible.
• Inspect drain pan: With the cover removed, visually inspect the plastic drain pan under the evaporator for cracks. Replace the drain pan assembly if damaged.
• Level the unit: Ensure the dehumidifier is on a flat, level surface so water flows correctly into the tank or hose.