Keystone Keypad / Control Panel Failure

Buttons on the dehumidifier control panel do not respond or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged membrane keypad, loose control panel connector, cracked control PCB, liquid intrusion under keypad

Safety: Unplug the unit before servicing the control panel.

Steps:

Power reset: Unplug for several minutes and plug back in to rule out software lockup.
Inspect panel: Check for signs of moisture, cracks, or physical damage on the keypad area.
Reseat connector: Remove the front/top cover and reseat the connector from the keypad to the main or display board.
Panel replacement: If specific buttons never work or require excessive force, replace the control panel / keypad assembly.

Medium 3/5

Control Panel Keypad Assembly

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