Keystone
Compressor Not Starting
Dehumidifier powers on but compressor never starts; fan runs continuously and humidity is not reduced.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed compressor start relay or PTC, open compressor winding, defective main control board relay, faulty humidity sensor preventing compressor call, low ambient temperature lockout
How to Fix / Troubleshooting
Safety: Unplug the unit before accessing internal components. High voltage is present at the compressor terminals.
Steps:
- Check settings: Ensure the set humidity is lower than the room humidity and that the unit is not in fan-only mode.
- Ambient temperature: Verify the room is within the operating range (typically above 41°F/5°C). In very cold rooms, the compressor may be locked out.
- Listen for clicks: When the compressor should start, listen for a click from the control board relay or compressor. Repeated clicking without start suggests a bad compressor start relay/PTC or compressor.
- Inspect start components (advanced): Access the compressor compartment and check the start relay and overload protector mounted on the compressor. Replace the compressor start relay/overload assembly if it shows signs of burning or rattles when shaken.
- Board diagnosis: If the compressor never receives power, the main control board relay may be defective and require replacement.
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Repair Difficulty
Professional Required
5/5
Required Part
Compressor Start Relay and Overload
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