Levoit
Wi‑Fi Connectivity Issue
Smart Levoit humidifier will not connect to Wi‑Fi or frequently disconnects.
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Possible Causes
Weak Wi‑Fi signal at device location, Incompatible router settings (e.g., 5 GHz only), Faulty Wi‑Fi module, Firmware issues
How to Fix / Troubleshooting
Steps (no internal access required initially):
- Check network: Ensure your router broadcasts a 2.4 GHz network and that the SSID and password are correct.
- Move closer: Temporarily move the humidifier closer to the router to test connection stability.
- Reset Wi‑Fi: Perform a Wi‑Fi reset on the humidifier (usually by holding the Wi‑Fi or power button for several seconds) and re‑add it in the VeSync app.
- Firmware update: If the device connects intermittently, check the app for firmware updates and apply them.
- Module replacement: If the unit cannot be discovered at all and other devices work fine, the Wi‑Fi module may be faulty and should be replaced.
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Repair Difficulty
Easy
2/5
Required Part
Wi‑Fi / Smart Module
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