E3
Pure Enrichment Humidity Sensor (RH Sensor) Failure

Pure Enrichment dehumidifier displays E3 and shuts down or never starts dehumidifying.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed digital humidity sensor module, Disconnected or loose humidity sensor harness, Contaminated sensor from dust or moisture ingress, Faulty main control PCB humidity input

How to Fix / Troubleshooting

Safety: Unplug the unit before opening the cabinet. Do not spray liquids directly into the control panel.

  • Basic reset: Unplug for 10 minutes, then plug back in. Try changing the humidity setpoint and fan speed to see if E3 clears.
  • Check for obstruction: Ensure the air intake and filter are clean. A blocked intake can cause abnormal humidity readings.
  • Locate humidity sensor: Remove the front grille or control panel bezel. The humidity sensor is usually a small plastic module with vent holes, mounted near the air intake or behind the control panel, connected by a small harness.
  • Inspect and clean: Gently blow dust off the sensor with compressed air or a soft brush. Do not use water or cleaning chemicals on the sensor element.
  • Check connector: Make sure the humidity sensor plug is fully seated on the control board and that the wires are not broken or pinched.
  • Replace sensor: If E3 persists, replace the humidity sensor module with a Pure Enrichment–compatible part. Disconnect the old sensor, mount the new one in the same location, and reconnect the harness.
  • Control board check: If a new sensor does not resolve E3, the main control PCB may be defective and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Humidity Sensor Module
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