E4
Pure Enrichment
Refrigerant System or Defrost Protection Fault
Pure Enrichment dehumidifier shows E4 and stops; unit may beep and refuse to start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Evaporator coil temperature too low (frost/ice buildup), Blocked airflow across evaporator, Low refrigerant charge or leak, Faulty defrost sensor or control board logic
How to Fix / Troubleshooting
Safety: Unplug the unit before inspecting internal components. Do not attempt to cut or open refrigerant lines.
- Check room conditions: Ensure the room temperature is above the minimum operating temperature listed in the manual (typically above 41–50°F / 5–10°C). Operating in very cold rooms can trigger E4.
- Inspect airflow: Remove and clean the air filter. Make sure the intake and exhaust grilles are not blocked and the unit is at least several inches away from walls or furniture.
- Defrost the coil: Unplug the dehumidifier and let it sit for 2–3 hours with panels open so any ice on the evaporator coil can melt. Place towels under the unit to catch drips.
- Check evaporator sensor: If accessible, verify the evaporator temperature sensor is firmly attached to the coil and its wiring is intact. A loose sensor can misread and cause E4.
- Restart: After defrosting and reassembling, plug the unit back in and test. If E4 returns quickly and the coil ices up again, there may be a refrigerant or compressor issue.
- Advanced issues: Low refrigerant or a failing compressor requires sealed-system service by a licensed technician. Do not attempt to recharge refrigerant yourself.
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Repair Difficulty
Hard
4/5
Required Part
Evaporator Temperature Sensor (Defrost Sensor)
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