Pure Enrichment dehumidifier shows that it is running, but the bucket fills extremely slowly compared to rated capacity.

Safety: Unplug the unit before cleaning or opening panels.

• Verify conditions: Use a separate hygrometer to confirm actual room humidity. Dehumidifiers remove less water when humidity is already low.
• Clean filter and coils: Remove and wash the air filter. If accessible, gently vacuum dust from the evaporator and condenser coils.
• Check for icing: Inspect the evaporator coil during operation. If it partially ices, improve airflow and ensure the room temperature is within the recommended range.
• Continuous drain check: If using a drain hose, ensure it is routed downward with no kinks so water is not backing up into the bucket.
• Assess age: If the unit is several years old and performance remains poor after cleaning, the compressor may be losing efficiency. Replacement of the unit is typically more practical than sealed-system repair.