Pure Enrichment humidifier turns on but shuts off after a few seconds; low-water or tank indicator flashes even when tank is full.

Safety: Unplug the unit and remove the tank before working on the base.

• Verify tank seating: Ensure the tank is correctly oriented and fully seated on the base. Some models require the tank to press down on a switch or align a magnet with a reed sensor.
• Clean float assembly: If your model has a visible float in the base, gently lift it and check for free movement. Clean any mineral deposits or slime with vinegar solution and rinse.
• Clean sensor area: For magnetic reed switches, wipe the area around the sensor and float magnet. Do not use abrasive tools.
• Test without tank: With the unit unplugged, manually move the float or actuate the switch and listen for a click. If it feels stuck or does not click, the switch may be faulty.
• Replace float or switch: If cleaning does not restore normal operation, replace the float assembly or water level reed switch with a Pure Enrichment–compatible part.