TCL Unresponsive Keypad / Control Lock

Dehumidifier display and lights work, but none of the buttons respond.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Control lock feature enabled, Stuck or failed keypad, Loose ribbon cable to main PCB

How to Fix / Troubleshooting

Safety: Unplug the unit before opening the control panel.

  • Check control lock: Some TCL models have a child lock. Press and hold the designated lock/unlock button combination (refer to user manual) for 3–5 seconds to toggle.
  • Power reset: Unplug for 5–10 minutes and plug back in to clear minor logic faults.
  • Inspect keypad cable: Remove the control panel and ensure the ribbon cable is fully seated and undamaged.
  • Replace keypad: If buttons remain unresponsive, replace the control panel / keypad PCB.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel / Keypad PCB
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