E4
Trotec
Refrigerant System / Defrost Protection Fault
Dehumidifier displays E4 and shuts down; may occur after running for some time.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Evaporator sensor detecting abnormal low temperature, Blocked airflow across evaporator, Low refrigerant charge or leak, Faulty defrost control on main PCB
How to Fix / Troubleshooting
Safety: Unplug the unit. Do not attempt to open the sealed refrigeration system yourself; refrigerant work must be done by a certified technician.
Steps:
- Clean air filter and grilles: Remove and wash the air filter with mild soap and water. Ensure both intake and exhaust grilles are free of dust and obstructions.
- Check room conditions: Very low ambient temperatures can cause frequent defrosting. Ensure the unit is used within the specified temperature range in the Trotec manual.
- Inspect evaporator: Remove the cover and visually inspect the evaporator coil. Heavy ice buildup indicates defrost or refrigerant issues.
- Verify fan operation: Run the unit (with covers reinstalled) and confirm that the fan runs at normal speed. A weak or non-running fan can cause coil freeze and trigger E4.
- Sensor check: Confirm the evaporator NTC sensor is properly attached and reading correctly (see E2 procedure). A faulty sensor can falsely signal freeze conditions.
- Call a technician for refrigerant issues: If airflow and sensors are fine but the coil ices quickly or E4 persists, the system may be low on refrigerant or have a restriction. Contact an HVAC/refrigeration technician authorized for Trotec units.
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Repair Difficulty
Hard
4/5
Required Part
Evaporator Coil Assembly
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