Dehumidifier shows E6 and will not start or shuts down shortly after starting
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the unit. Capacitors and compressor terminals can be hazardous; if unsure, contact a professional.
Steps to troubleshoot E6:
- Verify power supply: Plug the dehumidifier directly into a properly grounded wall outlet (no extension cords). Use a different outlet if possible. Low voltage can cause overcurrent trips.
- Listen for compressor behavior: When powered, does the compressor hum briefly then click off? That often indicates a start relay or overload issue.
- Access the compressor compartment: Remove the rear or side panel to expose the compressor and its electrical cover. Note the wiring layout or take a photo.
- Inspect start components: Remove the plastic cover on the compressor terminals. Check the PTC start relay and overload protector for signs of burning, cracking, or melting.
- Test the start relay and overload (if equipped and if you have a meter): Check continuity according to Whirlpool specifications. A relay that rattles when shaken or reads open when it should be closed is suspect.
- Replace faulty start relay/overload: Install Whirlpool-compatible compressor start components, matching the original wiring configuration.
- If compressor is locked or drawing excessive current: This is a sealed system issue. Do not attempt to open the refrigerant system yourself. A technician will need to evaluate compressor health and possibly replace it.
- Control board check: If the compressor and start components test good but E6 persists, the main control board's current-sensing circuit may be faulty and require replacement.
Test: Reassemble panels, restore power, and run the unit. Confirm that the compressor starts smoothly and E6 does not reappear.
Repair Difficulty
Required Part
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