Whynter
Keypad / Control Panel Failure
Dehumidifier display and buttons are unresponsive, but power light may be on
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Control panel membrane switch failure, Moisture intrusion into control panel, Loose ribbon cable between panel and main board, Faulty display/control PCB
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the control panel.
Steps to restore control:
- Power reset: Unplug for 10 minutes, then plug back in and test the buttons.
- Dry the panel: If the panel was exposed to water or high humidity, allow it to dry thoroughly. You can gently warm the area with ambient air (do not use high heat).
- Check ribbon cable: Remove the control panel cover and reseat the flat ribbon cable connecting the keypad to the main board.
If buttons remain unresponsive, the control panel assembly may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel Assembly
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