Ice appears cloudy or white instead of clear.

Safety First: Unplug the unit before descaling.

• Check water quality: If using hard water, consider installing a water softener or filtration system upstream of the ice maker.
• Descale evaporator: Use an approved ice machine cleaner to remove mineral deposits from the evaporator plate and water system.
• Verify drain function: Ensure the drain pump and hose are working so that concentrated mineral water is removed each cycle.
• Run multiple cycles: After cleaning, discard the first few batches of ice to flush residual minerals.