Antarctic Star Keypad / Button Failure

Display and lights work but buttons do not respond or respond intermittently

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane switches, cracked control panel PCB, loose ribbon cable, moisture damage under keypad

How to Fix / Troubleshooting

Safety: Unplug the ice maker before opening the control panel.

Steps:

  • Inspect panel: Remove the front/top cover to access the keypad PCB and ribbon cable.
  • Reseat cable: Disconnect and reconnect the ribbon cable between the keypad and main board to ensure a solid connection.
  • Check for moisture: Dry any condensation or spills inside the panel. Allow several hours of drying time before reassembly.
  • Test buttons: With the panel open (and power disconnected), press each button and listen/feel for a click. If some feel mushy or do not click, the keypad assembly likely needs replacement.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Assembly
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