Arktic Excessive Ice Thickness / Harvest Failure

Ice cubes are oversized, fused together, or form large sheets

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Ice thickness sensor set too thick, Failed harvest heater or hot gas valve, Scale buildup preventing proper release, Sticking ice plate

Safety First: Unplug before internal work.

Steps:

Adjust thickness: Reduce the ice thickness setting to the factory mark.
Descale: Run a full cleaning and descaling cycle to ensure the ice releases properly from the evaporator.
Check harvest: Observe a cycle. If ice does not release during harvest, the hot gas valve or harvest heater may be faulty and should be tested and replaced.

Medium 3/5

Harvest Heater / Hot Gas Valve

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