E11
Balay Ice Bin Level Sensor / Infrared Beam Fault

E11 error; ice bin is full but the unit continues to run or does not recognize bin status.

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Possible Causes

Dirty or blocked bin sensor window, Misaligned infrared emitter/receiver, Failed bin level sensor board, Damaged sensor wiring

How to Fix / Troubleshooting

Safety first: Unplug the unit before cleaning sensor components.

  • Locate bin sensor: Many Balay ice makers use an infrared sensor pair near the bin opening or a mechanical bin switch.
  • Clean sensor lenses: Wipe the emitter and receiver windows with a soft, lint-free cloth slightly dampened with mild soapy water. Dry completely.
  • Check alignment: Ensure the sensor boards are firmly mounted and facing each other correctly. Adjust if they have been knocked out of position.
  • Inspect wiring: Verify that the harness to the bin sensor is intact and fully seated on the control board.
  • Replace sensor: If the error persists, replace the bin level sensor assembly or infrared board set.
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Repair Difficulty

Easy 2/5

Required Part

Ice Bin Level Sensor
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