E13
Balay
User Interface / Touch Control Fault
E13 error; control panel buttons do not respond correctly or random functions activate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture ingress into control panel, Damaged touch membrane, Loose UI harness connector, Faulty user interface PCB
How to Fix / Troubleshooting
Safety first: Unplug the ice maker before removing the control panel.
- Dry the panel: If the panel has been exposed to water or condensation, leave the unit unplugged and allow the control area to dry completely for several hours.
- Inspect ribbon cable: Remove the front control panel and check the ribbon cable or harness between the UI and main board. Reseat connectors firmly.
- Check for corrosion: Look for green or white corrosion on contacts. Clean gently with contact cleaner and a soft brush.
- Replace UI board: If buttons remain unresponsive or trigger wrong functions, replace the Balay user interface PCB or touch membrane assembly.
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Repair Difficulty
Medium
3/5
Required Part
User Interface PCB
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