Balay Internal Drainage Problem

Water is pooling inside the ice maker cabinet or under the ice bin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged internal drain channel, Frozen drain line, Faulty drain pump, Misaligned drain pan

How to Fix / Troubleshooting

Safety first: Disconnect power before working inside the cabinet.

  • Clear drain channel: Remove the ice bin and access the internal drain. Flush with warm water and use a soft brush to remove debris or scale.
  • Defrost drain: If the drain is frozen, leave the unit unplugged with doors open until all ice melts. Avoid using sharp tools.
  • Check drain pump: On pumped-drain Balay models, inspect the pump and impeller for obstructions. Replace the pump if it does not run or is noisy.
  • Verify drain pan position: Ensure the internal pan is correctly seated and not cracked.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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