E09
Beko User Interface / Control Panel Communication Error

Beko ice maker shows E09 and the display or buttons do not respond correctly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between display board and main PCB, Moisture ingress into control panel, Failed touchpad or button PCB, Faulty main control board communication circuit

How to Fix / Troubleshooting

Safety first: Disconnect the ice maker from mains before removing the control panel.

  • 1. Power cycle the unit:
    • Unplug the ice maker for at least 5 minutes.
    • Plug back in and check if the E09 code clears temporarily.
  • 2. Inspect control panel for moisture:
    • Look for condensation or water droplets around the display and buttons.
    • If wet, leave the unit unplugged and allow the panel to dry completely for 24 hours.
  • 3. Access the control panel:
    • Remove the screws securing the front control fascia.
    • Carefully pull the panel forward to expose the ribbon cable and connectors.
  • 4. Check ribbon cable and connectors:
    • Ensure the flat cable is fully seated in both the user interface board and main PCB.
    • Inspect for corrosion, bent pins, or damage to the cable.
  • 5. Replace faulty UI board:
    • If buttons or display segments are non-functional even with good connections, replace the Beko user interface/control panel PCB.
  • 6. Consider main PCB:
    • If a new UI board does not resolve E09, the main control board may be defective and should be replaced by a qualified technician.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Panel PCB
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