Beko ice maker displays E10 and the ice storage bin is empty even though the unit appears to run

Safety first: Unplug the ice maker before working inside the bin area.

• 1. Check mechanical ice level arm (if equipped):
  • Locate the plastic or metal arm above the ice bin.
  • Ensure it moves freely up and down and is not jammed by ice or packaging.
• 2. Clean infrared sensors (if equipped):
  • Some Beko models use an emitter and receiver pair on opposite sides of the bin.
  • Wipe both sensor windows with a soft, dry cloth to remove frost, dust, or mineral film.
• 3. Verify bin position:
  • Ensure the ice bin is fully inserted and seated correctly.
  • Some sensors rely on the bin pushing a switch or aligning with a sensor window.
• 4. Inspect wiring and brackets:
  • Check that the sensor brackets are not bent and that wiring is intact.
  • Reseat any loose connectors on the sensor and main PCB.
• 5. Replace faulty sensor:
  • If the arm switch or optical sensor tests faulty, replace with the correct Beko ice level sensor assembly.
• 6. Reset E10:
  • After repair, reconnect power and clear the error via the control panel.