Beko ice maker displays E12 and the unit makes very small or hollow ice cubes

Safety first: Turn off water supply and unplug the unit before disconnecting hoses.

• 1. Check household water pressure:
  • Ensure other taps in the home have strong flow.
  • If overall pressure is low, consult a plumber.
• 2. Inspect and clean inlet filter:
  • Disconnect the water hose from the back of the ice maker.
  • Remove and rinse the small mesh filter in the valve inlet.
• 3. Examine water hose:
  • Look for kinks, crushed sections, or inline filters that may be clogged.
  • Replace the hose if damaged or internally scaled.
• 4. Descale internal water path:
  • Follow Beko's instructions for descaling using an approved descaling solution.
  • Run a cleaning cycle to flush mineral deposits from the reservoir and channels.
• 5. Replace water inlet valve if weak:
  • If fill times remain long and cubes are small, install a new Beko water inlet valve assembly.
• 6. Reset E12:
  • After restoring normal water flow, clear the error via the control panel.