E16 displayed; ice dispenser chute flap or motor malfunction, may cause frost buildup or constant air leak.

Safety: Disconnect power before working on the dispenser area.

• Inspect chute door: Open the freezer door and look up into the ice chute. Check if the flap is stuck open or partially closed due to ice pieces. Remove any obstruction.
• Check gasket: Examine the rubber gasket around the chute door for tears or deformation. Replace if it does not seal properly.
• Test motor/solenoid: Remove the dispenser front panel (carefully prying off trim as per Bosch instructions) to access the chute door motor or solenoid. Activate the dispenser (with power on, using caution) and observe if the motor moves. If not, test for voltage when activated.
• Replace motor or spring: If the motor receives power but does not move, or the spring is broken, install the appropriate Bosch chute door motor/solenoid kit or spring. Reassemble the dispenser panel.
• Verify operation: Restore power and test ice dispensing, ensuring the flap opens and closes fully and seals when idle.