Bosch Auger / Crusher Mechanism Jam

Ice dispenser motor runs but no ice comes out; grinding noise from bin area.

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Possible Causes

Ice jammed in crusher blades, Broken crusher plate, Stripped auger in ice bin, Foreign object in bin

How to Fix / Troubleshooting

Safety: Disconnect power before removing the ice bin.

  • Remove bin: Pull out the ice bin and inspect the crusher mechanism at the front.
  • Clear jams: Remove any large chunks of ice or foreign objects. Allow frosted ice to thaw slightly to free the crusher blades.
  • Inspect for damage: Check the crusher plate and auger for cracks or stripped splines. Replace the Bosch ice bin assembly if damaged.
  • Reinstall and test: Reinsert the bin fully, restore power, and test dispensing. Switch between cubed and crushed modes to verify operation.
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Repair Difficulty

Easy 2/5

Required Part

Bosch Ice Bin & Crusher Assembly
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